| Responsibilities | Responding to customer inquiries Handling orders, shipping, returns and exchanges Supporting the operation of our online stores (Amazon, Rakuten Ichiba, our official store and more) Maintaining and improving FAQs and work manuals |
|---|---|
| Who we are looking for | Communicates carefully and honestly Thinks from the customer’s point of view Finds problems and works to improve things Interested in e-commerce and product development |
| Employment type | Full-time / Contract / Part-time (discussed based on your experience and preferences) |
| Location | A mix of our office in Kashiwa, Chiba and remote work (balance open to discussion) |
| Compensation and hours | Decided individually, based on your experience, preferences and employment type. |
| Selection flow | Casual conversation → Application → Interview → Offer |
| How to apply | Email info@glowup-inc.com with the subject “Casual conversation” or “Application”, including your name, experience and the work and working style you are looking for. |